All our prices include 16% VAT unless specifically indicated in the particular product.

Prices are in Euros, unless the web www.hoodbikes.co.uk where prices are the pounds. 

The deals on the web, have a limited durability period, nevertheless, Hood Bikes may modify this period as deemed appropriate.

Data Protection:

In Bikes Hood we ask only the data needed to provide the best service and take good care of them. They are stored in one of our servers, located in a major data center with heavy security, restricted access by double-entry control, UPS, etc.

Bikes Hood agrees to save and manage your data with absolute privacy, and not give your information to third parties under any circumstances except if a judge requires.

The customer database Bikes Hood is in the process of registering with the Data Protection Agency Spanish, in compliance with the provisions of Law 15/99 of 13 December on the Protection of Personal Data.

The file is owned by the company Bikes SL Hood with NIF B64955313. Under the Act, you may exercise your right of access, rectification, cancellation and opposition to your data by writing to info@hoodbikes.com

Shipping Management

Shipping costs:
Delivery charges for bikes are 30 € for Spain.
For 30 € Balearic and Canary Islands see through info@hoodbikes.com
For Europe, consult before making the purchase. (Normally 50 € -60 €)

Transit:
All orders received between 8:00 am and 5:00 pm, will be prepared the same day and within 48h of delivery will be made (in the Iberian Peninsula). For orders that are made after 5 pm The delivery will be made one day after 48h.
In the case of making the transfer payment, there shall be sending the order, until we have verified the payment receipt.

Assembly and Packaging

Semi-Assembled All our bikes are well protected in a cardboard box.
Final assembly is quick and easy, with your purchase we will send you a manual bike

The basic parts are:

1. Set the direction and the handlebars with allen key to the bicycle frame.
2. Mounting the pedals
3. Set the seat

The assembly is very easy, however in any bike shop can assemble by the very affordable price.

The brakes and changes are already mounted, if that includes them. Adjusted in the manual comes as fit Bikes Hood, anyway always recommended him to a specialist company to avoid performance problems, frictions, etc.

Returns

The customer may make a refund within seven days from receipt of the request by sending an email to info@hoodbikes.com explaining their reasons and attaching all information relating to the purchase made, name, address, product name / s date and amount of purchase.

In case of refund, return postage will go to the buyer, except in those cases where the cause is credited for the return original defect. In case of a mistake in sizing or other attributes of the postage will go to the client.

At the time of delivery of the bike, if not reached due to transport conditions, it is necessary to make a photograph of the state of the box and send it to info@hoodbikes.com bike and within a maximum of 24 hours, for make a relevant claim to the carrier and replace the product in good condition.

For any return needs to be done with the original packaging.

Payment Methods

- Credit card Visa / Paypal: It is one of the most used Internet for credit card payments.
It is completely safe. Data entered at any time are displayed and stored by us, since the whole process is performed on the servers of Paypal. More information at www.paypal.com

Other forms of payment

Upon acceptance of your order will receive instructions to make payment in the form of payment accepted

- Cash on delivery: It is the most widely used, simple and safe. The order is paid to the courier at the time of delivery thereof.
Cash on delivery costs will be 5% of the total order amount and borne by the recipient.

- Bank Transfer: Once you place an order, you can make payment by transfer to the following account, suspect your name and model / s of bicycle / s and / or accessory / s.

FAQs

1. How can I buy a Hood Bikes?

Just choose your favorite model or custom bike Hood Bikes, add it to cart and choose your method of payment and receive your Hood 48h Bikes at home.

You can also send an email to comercial@hoodbikes.com indicating the model, your data for sending and desired payment method. Or call at: +34 93464 42 42

You can also pick your bike Bikes Hood directly at our offices located in Badalona. For the price of 30 € (which would be the shipping cost, you save) you can deliver your Hood Bike completely assembled and ready to enjoy.

To pick up is necessary to specify the date and time comercial@hoodbikes.com sending an email to or call +34 93464 42 42

2. How do I get the bike?

All the models are delivered in a cardboard box (please recycle), and is protected with bubble wrap to prevent damage.

The bike comes semi-assembled. At the time of purchase will be sent an instruction manual for easy assembly.

The assembly is simple. It has a little difficulty and is the brake adjustment and changes in the case that the model takes them.

In addition, recommendations to any industry professional, bike shops or workshops for the adjustment of these.

3. Where can I find spare parts?

On our website, on the accessories you'll find everything you need to maintain your Hood Bikes. If we did not have stock in any shop or bike store you can find spare parts for bicycles.

4. Do bicycles comply with current regulations?

All Bikes Hood models have passed the existing approval in Spain. This approval was made in one of the most advanced centers as APPLUS IDIADA, ensuring safety and smooth operation of bicycles.

Warning: The Hood Bikes are designed for use in walking, and are placed in that category. We can not blame the abuse of bikes Bikes Hood.

5. Can I return the bicycle once purchased?

The buyer may make a return within seven days from receipt of the request by sending an email to info@hoodbikes.com stating the reasons and attaching all information relating to the purchase made, name, address, product name / s date and amount of purchase.

If returned, the shipping will go to the buyer, except that the cause is the original default. In case of mistake in the size or other attributes of the postage will go to the client.
To make a return it is essential to put the bike in its original box.

Guarantee

Every Hood Bike has a one year warranty on the box, from the date of purchase against defects in original materials and workmanship.

The guarantee applies only to the original owner of each bike and is not transferable. any claim covered by the warranty must be made directly Hood Bikes and will require the submission of a valid ticket purchase. This warranty does not cover normal wear caused by cycling, improper installation or maintenance or installation of parts and accessories that are not compatible with the bicycle.

This warranty does not cover incidental or consequential damages resulting from accidents, neglect or misuse of the bicycle. the modification of any part of the bike will void the warranty.